Terms of Service

Last updated: 4 July 2026

These Terms of Service (“Terms”) govern your access to and use of bySurf TV (the “Service”) operated by bySurf Studios (“we”, “us”, “our”). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility — you must be 18 or older

You must be at least 18 years of age to create an account or use the Service. bySurf TV includes documentaries and other material that may be disturbing, graphic, or intended for mature audiences only. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are not 18 or older, you must not register for or use bySurf TV.

2. The Service

bySurf TV is a streaming platform operated by bySurf Studios offering video content, including member-only documentaries and related community features. We may add, change, or remove content and features at any time.

Some content is available without a subscription. Access to member-only documentaries and Producer perks requires an active Producer membership.

3. Accounts

• You must provide accurate registration information and keep your account credentials confidential.
• You are responsible for all activity under your account.
• Notify us promptly if you suspect unauthorized access.
• Display names must not impersonate others, infringe rights, or violate these Terms.
• One person may not maintain multiple accounts to evade restrictions or abuse the Service.
• You may optionally enable two-factor authentication (2FA) in your account area for additional security. 2FA works with compatible authenticator apps on your device — for example Google Authenticator, Microsoft Authenticator, Authy, 1Password, or any other app that supports our TOTP setup flow. You choose which app to use; we do not provide or operate that app, and you are responsible for keeping access to it.
• If 2FA is enabled, you must enter a valid code from your authenticator app when signing in and for certain sensitive actions (such as changing your password or disabling 2FA). You are responsible for safeguarding your device and app. If you lose access to your account or authenticator app, contact us at contact@bysurf.studio. After verifying your identity, we may send a password reset link to your registered email address, resend a signup confirmation email where applicable, or disable 2FA on your account so you can sign in again. We do not know your password and cannot recover it for you directly; you must choose a new password through the reset link we send. We may refuse recovery if we cannot reasonably verify that you are the account holder.

4. Producer membership and billing

• Producer membership is billed on a recurring monthly basis through Stripe, our payment processor.
• Our base subscription price is €4.99 per month (EUR, inclusive of VAT where applicable). Depending on your location, Stripe may present prices in your local currency using adaptive pricing and applicable conversion rates. Displayed estimates on our website are non-binding approximations; the amount charged at checkout is determined by Stripe.
• By subscribing, you authorize recurring charges until you cancel. You may cancel through the Stripe customer portal or as otherwise described in your account area. Cancellation typically takes effect at the end of the current billing period unless stated otherwise.
• Refunds are handled in accordance with applicable consumer law and our reasonable discretion, except where mandatory statutory rights apply.
• We may change subscription pricing or features with reasonable notice where required by law. Continued use after a price change may constitute acceptance where permitted.

5. Content warnings and viewer discretion

Some content on bySurf TV depicts real events, accidents, injury, death, or other subject matter that some viewers may find disturbing. You access and view content at your own discretion and risk. We do not guarantee that content warnings will appear for every potentially sensitive scene.

6. Acceptable use

You agree not to:

• violate any applicable law or third-party rights;
• share your account or sell access to the Service;
• scrape, reverse engineer, or attempt to extract source video streams or DRM-protected content except as permitted by law;
• circumvent access controls, geo-restrictions, or membership requirements;
• upload malware, spam, or harmful code;
• harass, threaten, defame, or abuse other users or our staff;
• post comments that are unlawful, hateful, sexually exploitative, or otherwise objectionable;
• use the Service for commercial purposes without our written permission.

We may remove content, restrict features, suspend, or terminate accounts that violate these Terms or that we reasonably believe pose a risk to the Service or others.

7. Comments and community features

Where comments or reactions are enabled, you retain responsibility for what you post. You grant us a non-exclusive, worldwide, royalty-free license to host, display, and moderate your user content solely to operate the Service. We may remove comments or restrict accounts without prior notice where appropriate.

8. Intellectual property

All videos, artwork, branding, software, and other materials on bySurf TV (except user content) are owned by bySurf Studios or our licensors and protected by copyright and other laws. You receive a limited, personal, non-commercial, non-transferable license to stream content through the Service while your access is active.

You may not copy, download (except where explicitly allowed), redistribute, publicly perform, or create derivative works from our content without prior written consent, except as permitted by mandatory law.

9. Third-party services and links

The Service integrates with or links to third parties such as Stripe, Discord, YouTube, and social media platforms. Your use of those services is governed by their terms and policies. We are not responsible for third-party services.

10. Availability and changes

We strive to keep bySurf TV available but do not guarantee uninterrupted or error-free operation. Maintenance, outages, or third-party failures may occur. We may modify or discontinue the Service or any part of it.

11. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that content is complete, accurate, or suitable for any particular purpose.

Mandatory statutory consumer rights in Germany and the EU are not affected by this section.

12. Limitation of liability

To the fullest extent permitted by law, bySurf Studios and its operator shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service.

Our total liability for claims arising from or related to the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months before the claim, or (b) €50, except where liability cannot be limited under applicable law (including liability for injury to life, body, or health, or under the German Product Liability Act).

13. Indemnification

You agree to indemnify and hold harmless bySurf Studios from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your user content, or your violation of these Terms or applicable law, except where prohibited by law.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) will survive.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law rules. If you are a consumer habitually resident in the EU, you also benefit from mandatory protections of your country of residence.

Unless mandatory law provides otherwise, the courts in Berlin, Germany shall have exclusive jurisdiction for disputes arising from these Terms. Consumers in the EU may also bring proceedings in their place of residence where permitted by law.

16. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted with a revised “Last updated” date. Continued use after changes become effective constitutes acceptance where permitted by law. Material changes may be communicated through the Service or by email where appropriate.

17. Contact

bySurf Studios
Jubaydur Rahman
Kolonnenstr. 8, 10827 Berlin, Germany
Email: contact@bysurf.studio
Imprint: imprint.html